Hawx Pest Control Review: Young Company With 4 of 5 Stars (2024)

Hawx is the new kid on the pest control block, which means it’s growing and doesn’t have all of the reach of the big national players. Although new, the company bets on thorough pest treatment plans to win customers’ satisfaction. Our in-depth review of Hawx Pest Control spotlights the company’s highlights, some lowlights, pricing, and customer reviews.

The goal of our review? We want to help you make a smart decision when you’re trying to get rid of unwanted pests that have invaded your homes and businesses, turning your life upside-down. So, if you’re tired of unwanted guests, read on to find out if partnering with Hawx is the right choice for you.

Hawx at a Glance

Hawx Highlights

Hawx Pest Control is armed with smart equipment and products to tackle any pest problem. Founded in 2013 by Matt Mehr and Scott Wilson, Hawx’s goal is to improve the pest control industry through tech-driven and specialized pest control practices. Their main focus is to meet the customer’s needs by providing the best service possible.

Here are some of the company’s strengths:

Environmental Efforts

Hawx stands out for its strong commitment to the environment. They actively support honey bee conservation through Bayer’s Feed a Bee program and have converted 31% of their fleet to hybrid vehicles. As a cherry on top, for every new customer, they plant a tree in partnership with One Tree Planted, already reaching an impressive count of over 25,000 trees.

Thorough Treatment Plans

Hawx treatment plans begin with a detailed inspection to identify the issues and customize the service accordingly. To target the root cause, they apply a robust treatment to nesting areas, while also creating a protective perimeter around your home during each visit to keep pests at bay. Their process follows a four-step plan:

• Step 1: They treat the home’s foundation, covering a larger area than the competition.
• Step 2: They treat the perimeter around your home and inspect the yard for nesting sites.
• Step 3: If necessary, yard granules are applied to create a kill zone that stops pests from coming near your home.
• Step 4: The agent will also remove cobwebs and wasp nests that might be found during the inspection.

Additionally, after the appointment, they offer a smart service report detailing what was done.

Free Re-Services

Another highlight of contracting with Hawx is their free re-services. Since they work only with quarterly contracts, there are complimentary re-services between scheduled visits in case the problem persists.

Mosquito Abatement Plan

Another attractive feature of the company is its mosquito abatement treatments. This plan includes a monthly treatment during mosquito season, mosquito larvae treatments, and a satisfaction guarantee. They also make sure not to spray flowers or veggies so the treatment doesn’t affect pollinators.

Hawx Lowlights

But what are some of the factors that might make you reconsider if Hawx is the right service for you?

Limited Service Area

Hawx currently operates only in select U.S. states. So if you’re not residing in one of the 16 states they serve, you won’t be able to use their services.

Limited One-Time Services

Hawx currently works only with quarterly contracts. (But check with your local office, as service offerings may change.) Except for treating indoor and outdoor fleas, termites, and roaches, they do not offer one-time services.

Does Not Provide Additional Services

Hawx is specialized in pest control services. They do not offer home sanitation, attic insulation, or additional services. Their Home Service Plans also don’t include fire ants, German roaches, rodents, and insect pollinators. (These are contracted separately.)

Cancellation Fees

As the company works with long-term contracts, they charge a $199 reimbursem*nt fee if the contract is canceled before the agreement ends. Any discounts will also be charged.

Hawx Pricing

Hawx Pest Control offers flexible pricing based on the type of pests you’re dealing with. For their general residential pest control service (Home Service Plan), the initial month costs $179, followed by a $79.99 monthly charge for quarterly service. If their current discount is applied, the first service will cost you $150, and afterward, you’ll pay $69 monthly for quarterly service.

However, note that for general pest control, they do not provide free inspections, opting instead for free re-services between scheduled visits. For bedbugs and fleas, they charge a $100 inspection fee that goes towards the service if you decide to hire them.

The home size has little impact on the cost, but if the yard area is exceptionally large, the price may increase. Their Home Service Plans cover wasps, hornets, ants, and spiders, among most other pests, but do not include treatments for:

• German roaches
• Fire ants
• Rodents
• Insect pollinators

Treatments for those are purchased separately.

How to Get an Instant Quote and Order Service Online

Although they do not offer instant quotes, getting a free estimate on the Hawx website is easy peasy. Here’s how you do it:

Step 1. Go to the Hawx Pest Control website. Click on the “Get Free Estimate” box.

Step 2. This is what will appear next:

Step 3. Fill in your information in the white boxes, and click on “Get Free Estimate.” Voilà! Now a Hawx agent will get back to you shortly.

States Covered: Hawx Pest Control services cover 16 different states: Arizona, California, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Wisconsin.

Pests Covered: Ants, bed bugs, bees, carpenter ants and other wood-destroying insects, co*ckroaches, fleas, rodents, mosquitoes, scorpions, spiders, termites, ticks, wasps, and hornets.

Pros:

• Residential and commercial pest control services
• Free re-treatment between visits if the pests return
• Environmental friendliness through a partnership with the One Tree Planted organization and participation in the “Feed a Bee” program

Cons:

• Charges cancellation fees if you terminate the contract early
• Covers only 16 states
• Doesn’t provide additional services (gutter cleaning, moisture control, etc.)
• Some customers complain of aggressive sales tactics.

Customer Reviews:

The technician was professional and thorough: “My technician was very professional and made sure that he was thorough through the whole procedure. He made me and my dogs feel at home with his presence… I appreciate the professionalism and would love for him to service my house when I make any calls for follow-up.” – Clay S., Google Reviews

Told my neighbors about them: “The guy that sold Hawx to us was excellent. However, I don’t know if the girl that came sprayed my floor too much because I keep mopping it, but the spots are coming back. Other than that, everything went fine. I told my neighbors about them.” – Eugenia, Consumer Affairs

Difficult to reach: “Overall, the company is difficult to reach. A person knocked on my door selling a product, and I didn’t even register that he wasn’t in a vehicle or able to show the product. The salesman did have a Hawx polo on. I’m in the process of cancellation through the mail today.” – Desmond W., Better Business Bureau (BBB)

Overall rating: 4.1/5

Buyers’ Guide to Choosing a Pest Control Company

How do you find the best pest control company for your home? Here is a list of factors to consider so you can make the best decision: location, pests covered, service options, other customer experiences, and cost.

Your Location

The first question when choosing a pest control company is: Do they service my area? Hawx’s services cover 16 different states, for a total of 35 cities (at the time of writing). Here you can check if your location is included:

Pests Covered

Now that you know if the company covers your area, the second thing to consider is the type of pest you’re dealing with. By knowing what type of pests the company can deal with, you can opt for a service that will fit your needs. Hawx has an extensive list of pests it’s equipped to treat.

Eco-Friendly Options

Hawx Pest Control proudly emphasizes its commitment to environmental responsibility on their website; however, they do not offer chemical-free pest treatments (at the time of writing).

Nonetheless, their practices are designed to ensure the safety of people, pets, and the planet. Their Integrated Pest Management (IPM) approach is tailored to the specific pest they are dealing with, and they use targeted sprays whenever possible. Only as a last resort do they use broad-spectrum pesticides. Ask your local office about their practices before you commit.

Customer Testimonials

When choosing a pest control company, remember that every company will try to make a good impression to sell you their service. But here’s a pro tip: Customer testimonials on online platforms, such as Google Reviews, Better Business Bureau, Yelp, Consumer Affairs, or even on the company’s Facebook page, can give you a clearer picture.

Hawx customers praise the technicians’ thoroughness and professionalism. However, others have mentioned concerns about their aggressive selling tactics and difficulty canceling service plans. If possible, try to talk to someone who has used their service to see if it’s the right fit for you.

Cost

Hawx Pest Control offers only quarterly services, but their prices vary based on the type of pest treated and if any promotion is applied. For their general pest control service, homeowners can expect to pay $179 for the initial visit, followed by a monthly charge of $79.99. With their current promo applied, the initial service costs $150, and the monthly charge goes down to $69.

Note: These prices represent the costs at the time of writing for a single service area. Prices vary by market and according to the company’s current promotions.

FAQ About Hawx

Our Verdict: A Young, but Growing Company

Hawx is an actively growing company that promises quality treatments and invests in partnering with organizations that promote environmentally friendly practices.

Hawx’s service offerings and reputation are impressive for such a new company, but as a newcomer in the pest control market, there is still room for improvement. By improving customer service, moderating its sales tactics, and offering no-contract options, the company can certainly earn its fifth star.

DIY Pest Control

Going the DIY route for pest control can be effective to tackle minor pest problems. With DIY solutions, you can use products like traps, baits, and sprays to combat common pests like ants, spiders, and small rodents. Keep in mind that while this option is cost-effective and convenient for smaller issues, it might not be as effective for an infestation.

To get the best results, you’ll need to do some research to find the right products and methods that suit your specific needs. Here we have a collection of useful pest control articles to help you with that:

• 7 Best Mosquito Sprays for Yards
• 11 Best Mosquito Control Products
• How to Get Rid of Rats Outside
• 14 Ways to Eliminate Conditions that Attract Rodents

Other Pest Control Companies to Consider

Another important part of deciding the best pest control service for you is to compare the other options available. Here are other companies to consider:

• Aptive Pest Control Review
• Mosquito Hunters Pest Control Review
• Mosquito Joe Pest Control Review
• Mosquito Nix Pest Control Review
• Mosquito Shield Pest Control Review
• Mosquito Squad Pest Control Review
• Orkin Pest Control Review
• Terminix Pest Control Review

When to Call a Pest Control Pro

While DIY options might be effective for now, in the long run, a professional pest control service is a true investment in your home: A pest-free, comfortable home is essential for your well-being. So don’t let those pests linger: Pest Gnome connects you to the best pest control experts in your area and restores your safety and peace of mind.

Main Image Credit: Quality Stock Arts / Canva Pro / License edited using Canva Pro

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